CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
My wife ran over an object in the road at 7:30 P.M. on her way home. She called Mike's, he came out, changed her tire. Not only did he put the spare on, but he moved here rear tire to the front, and put the spare on the rear so it would not effect steering. He's ordering her a new tire to be put on next day. Excellent service.
Ottumwa, IA
Good and quick
Mike will help you in everyway he can to get u back on the road!!
Ottumwa, IA
The best you can find. Fast and professional. All good about this place.
Ottumwa, IA
